74 | SecurityMan
down playback and SuperDVR (applications) usage. Start by deleting some of the unused les, run disk defragmenter,
or exiting other application(s) running in the background will help speeds up playback and application(s) in windows.
Q: Why I cannot playback AVI les?
A: Windows media player has been damaged, or decoder has not been installed properly, please reinstall the relative
software. Recorded les may be damaged; use SuperAVIFixer program located in the root directory of SuperDVR to
browse for and x the AVI le(s).
Q: Why do I see some gray blocks at times progress bar area during playback?
A: User has deleted these recorded les. SuperDVR has deleted recorded le when recycle option is active. The recorded
les cannot be opened because they are being recorded.
Q: Why do I see some old record sections that cannot be covered when playback?
A: The selected disk partitions may be selected dierently from the current partitions. The recorded les are being
played back when covering it. Database of recorded log was damaged. SuperDVR might have been installed in a dif-
ferent directory.
Q: Why take precautions when changing the date and time on the system hosting iCamDVR?
A: The superDVR system provides the retrieving mechanism of video les, which is based on the system time as retriev-
ing reference. Changing the computer date/time after SuperDVR software installation will create high risk of confu-
sion and disorder of date/time during playback which in terms causes problem during record search. To avoid such
controversy, please note the following:
1) Setup or confirm the date/time before configuring superDVR to record.
2) Deactivate computer system auto time updating feature.
3) Ensure the computer hosting the SuperDVR is operating properly and has no clock issues before SuperDVR
installation.
Q: If the system time must be changed, what should I do rst as preparations?
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